User Data Deletion Policy
Last Updated: 08.12.2024
1. Introduction
At NextGen Advertising, we value your privacy and are committed to safeguarding your personal data. This User Data Deletion Policy outlines how users can request the deletion of their personal data and our process for handling these requests.
2. What Data Can Be Deleted
You may request the deletion of any personal data that we collect and store, including but not limited to:
Account information (e.g., name, email address, phone number).
Transaction or usage data.
Any additional data provided during your use of our services.
3. How to Submit a Deletion Request
To request the deletion of your personal data:
Email us at amel@nextgen-ad.com with the subject line “Data Deletion Request.”
Include the following information in your request:
Your full name.
Email address associated with your account.
A brief description of the data you wish to delete.
4. Verification Process
For security reasons, we may require verification of your identity before processing your request. This ensures that we are acting on behalf of the rightful owner of the data.
5. Timeframe for Deletion
Upon receipt and verification of your request, we will:
Acknowledge your request within 7 business days.
Delete the requested data within 30 days, as required by applicable laws.
6. Exceptions
Certain data may be retained if required by law, for legitimate business purposes, or to comply with contractual obligations. Examples include:
Transaction records for financial auditing.
Data needed to resolve disputes or enforce agreements.
7. Confirmation of Deletion
Once your data has been deleted, you will receive a confirmation email. If any data cannot be deleted for legal reasons, we will notify you of the specifics.
8. Contact Us
If you have any questions regarding this policy or need further assistance, please contact us at:
Email: amel@nextgen-ad.com
Phone: +49 1517 5426294